In episode 76 of Mission: Impact, Carol Hamilton and Erin Allgood discuss
Erin Allgood helps organizations and individuals who give a damn create real impact. As the founder of Allgood Strategies, Erin helps socially-conscious organizations with strategic planning, organizational development, and leadership coaching. Her services focus on catalyzing social change at the systems, organizational, and individual levels.
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Erin Allgood: It, I think, can be really liberating for organizations to see that it's not incumbent upon them to fix everything. that they actually have partners who are gonna be doing similar work and in this, and in that are on a similar journey, but aren't necessarily that their work is complementary to, to theirs.
Carol Hamilton: What is a theory of change and why should you have one? Beyond the answer of well --- our funders require us to include it in our grant proposal, there are a lot of advantages to mapping out what your theory of change is for your organization. It can seem a little esoteric and a little wonky and a little academic. And what even is a theory of change? Simply put – it is a graphic or written description of how your organization’s work moves your mission and vision forward – it helps you map these pieces and show the logic of why you are doing what you are doing. With this, you can also build evaluation systems that demonstrate your impact. Like any other strategy process – the conversations you will have to get the theory of change on paper or on a virtual white board – help create a common understanding of what you are really trying to do. And the process can reveal some gaps in your program design and process. Through the process you might be aiming to do XYZ with your vision – this is the change you are trying to create in the world. And then this is what we are doing in terms of programs and services – and by talking it through as a group, you realize that your expected short term, medium term and long outcomes from your program don’t actually move you closer to your vision. Or what has to be true for those outcomes to happen – the assumptions built into your design are not realistic – there is too much of a leap in logic from one to another – and you need to build in some more steps to move people along the expected journey or pathway. And the map is not the territory! Theories of change or logic models or impact maps simplify what is rarely simple.. They are never meant to capture all the possible permutations. Each person participating in your offerings will have their own unique experience. And they live complex lives with multiple things impacting them, their behavior and decisions. The process generates insights into which program elements and intended outcomes to focus on, and can help you demonstrate how changes are unfolding for participants—beyond just reporting how many people participated.
Mission Impact is the podcast for progressive nonprofit leaders who want to build a better world without becoming a martyr to the cause. I’m Carol Hamilton, your podcast host and nonprofit holistic strategy consultant. Mission: Impact is brought to you by Grace Social Sector Consulting. Grace Social Sector brings you whole-brain strategic planning, mapping, & audits for nonprofits and associations. On this podcast we explore how to make your organization more effective and innovative. We dig into how to build organizational cultures where your work in the world is aligned with how you work together as staff, board members and volunteers. All for this is for the purpose of creating greater mission impact.
My guest today on Mission Impact is Erin Allgood. Erin and I talk about what a theory of change is and the differences between theories of change and logic models, how a theory of change can help you make decisions between the many options and directions you might go – and your many good ideas, why each organization does not have to tackle everything – deciding what is the part of the problem that you will work on and what are you really suited to focus on – and who else is working in your space whose work complements yours is so important, and how it’s not all on your shoulders to fix – even if it can feel that way sometimes.
Welcome, Erin. Welcome to Mission Impact.
Erin: Oh, I'm so excited to be here. Thank you so much for having me.
Carol: So I like to start out each episode with just a question around what drew you to the work that you do. What would you describe as your motivation or your why?
Erin: I love this question and I of course like to listen to a couple of previous episodes, so I knew it was coming.
I have always been somebody who has cared deeply about. Writing the injustices in the world in a lot of ways. My mom will tell you that I came out of the womb of feminist and I just have carried that energy with me ever since. And I had a very circuitous path to becoming a non-profit consultant.
Mainly because I went to school for biochemistry. And hopefully this will be interesting for people to hear this, but I, and then I went and actually got a degree, a master's degree in nutritional biochemistry and was just like, this is not what I wanna do with my life. I was so interested. I realized what I was actually interested in was understanding systems.
I was not actually interested in either doing bench science or doing anything like that. And so I started on a journey after all of that too. One to like to figure out where I wanted to actually like, be like in the world. And I started taking some courses on food systems and I took some courses on sustainable business and so on and so forth.
And that was all while I was working for a pharmaceutical company. This was back in time like the 2009, 2010 timeframe because we were in a recession and there was no other work for me, and I had all these science degrees and I could go and do that. But what it really helped me to do is sharpen that focus on things like, I could not just have a job doing something I didn't care about.
So I really needed to create what I. Wanted for myself. And that's, that was really the beginning of my consulting practice. I started in food systems and then about five years ago I broadened out to really have a much broader focus on organizations that were doing, like usually have some aspect of social justice in their work.
And started doing things like strategic planning, organizational development and executive coaching . There's always little things here that come, come up here and there too, that I do a little bit of a long-winded answer.
Carol: Well, it's often a winding, a winding journey to get to where you are, and especially at that beginning stage of your career where you're figuring out where do I fit?
What am I really interested in? realizing, well, it's actually the systems that I'm interested in and how can I bring that systems perspective. I think that I had a similar point with my first job out of college. Working for people has heard this story before, but working for a magazine that got help helped people get on talk shows and, and coming to the point of realizing I don't wanna be promoting all comers.
Hmm. I wanna be aligned with the missions that I'm helping support and helping move forward. So definitely can, can relate to that. And As you said, you and I do similar work focusing on strategic planning and organization development. And. I'm, one of the things that we, we also do, both of us is help organizations map out their impact, or sometimes it's called creating a theory of change.
Sometimes it's called creating a logic model. There are a variety of different terms for that. And I'm wondering if you could just describe for our listeners what a theory of change is and, Why is it important for an organization to have one?
Erin: Yeah. I love developing theories of change, talking about theories of change.
So I'm so excited that this is the topic we're diving into today. I think of a theory of change as being the overarching way in which an organization creates change, or it could be an individual too. I've actually created a theory of change for myself as part of my business and we're. What I think about.
When I think about a theory of change, it's really starting to identify what that real big vision is for an organization and it's broader than just obviously like their specific work in the world. I like to go really, really big picture with that. And then understand as part of that, like developing the theory of change process, where the organization fits in that broader landscape of change that they, of, of whatever that is that they're trying to bring forth.
And so I think a lot of times when people develop a theory of change, it's just, it's, it's much more narrowly focused. And so I have a bit of a different take on that. And then you had mentioned logic models too. And anybody that knows me, knows me that I. Deeply, deeply hate logic models. I don't know how you feel about
Carol: So what do you see as the difference between a theory of change versus a logic model?
Erin: I think that, like a logic model gets really down into the weeds and it's, and it, presents things in a super linear way. And it, or it, presents how you create change in a linear way.
Whereas I think of a theory of change as being It's, it's not, it's never quite that linear, right? Like we know that, like we know that change doesn't happen in a super linear fashion. We know that it's iterative. We know that like things cer, like certain things build upon one another. We know that like there's oftentimes this like squiggle, of a journey to get from point A to point B with a lot of different detours off of it as well.
And so the way that I look at e Theory of change is like, it's a broader framework in which an organization is. Is what, that's helping to guide an organization versus the rigidity of a logic model where it's like, oh, here's like, here's our goal, here's our, the tactic that we're gonna take, and then here's the outcome we predict, and so on and so forth.
It's, and that, that's not that that's anything. There's nothing wrong with that per se. But it leaves a lot of it. I think that what it does is it forces organizations into a bit of a, into a bit of a box in which they can't, they can't allow things to develop more organically or to emerge as they go through.
And so it, and it doesn't allow them to necessarily grow as they're going through, through a process. And of course, we need to be able to like, have things and outcomes that we care about and want to map to an extent. But the way that I develop like a, when I work with organizations is I usually develop an idea of what it looks like to be successful, and that's not necessarily tied to.
Like a metric, like increased participation by 27% or something like that nature. So it's a lot, the theory of change that I'll create oftentimes is a bit broader in focus. It of course has different strategies associated with it. So say an organization, one of those main strategies is gonna be education. So like, I'll often help organizations identify the big vision that will obviously go through and I, and talk about the mission and the core identity, like their values and beliefs and things like that, that underpin the work that they do.
And then it will start to boil down to like what are those broad strategies that they're trying to do in order to be able to get to that vision. So for instance, one of the organizations I'm working with right now, we have identified that there's two main strategies. One is Like a focus on the individuals that they are trying to help through the work that they do.
And then the other way is addressing systems level harm. So it's like really doing the on the ground work versus like, how do we fix this so that this systemic, these systemic issues aren't a problem as we, five years from now. And so underneath those, there's a couple of different programs that nestle underneath those.
And then, and part of the addressing systems, Level harm. Those programs are like education and advocacy as you can imagine. And then there's the more specific programmatic work towards dealing with the individual piece of that. So that gives 'em a lot of space, in order to be able to say where they want to go from here in order to.
To be able to create these kinds of change and they can use that theory of change as they move forward. It's, that's not necessarily tied to, a like three to five year strategic plan that could actually be like a much longer standing a , a tool for them to be able to use moving forward.
And. It's and then it's also paired with obviously much more specific kinds of goals and objectives and priorities that I would bring into, into the actual written plan itself. But it's that broader framework that allows them to really play within those bounds and to be able to have that flexibility moving forward.
So they're not, they're not super. Yeah, like backed into a corner when they have this like a super rigid plan in front of them or something like that. As you can tell, I don't write super rigid plans, probably.
Carol: Yeah. And I appreciate the distinction between those different, those different things and I mean, even if you get into the nitty gritty with something like a logic model, I always want to.
Tell people or help, help them bring some context that the map is not the territory. A model does not, is just a model. It doesn't define reality. It can be helpful as a tool to help you have a conversation, to come to agreement around what are the assumptions that we're, we're embedding in this, what do we think is gonna happen?
How can we test that? But. Yeah, there's always a danger once it gets mapped out or in a plan that people get afraid to change it. And for me that's never the, the ultimate purpose of any of these kinds of processes, but it's more, I. Can we get stuff out of people's heads onto a page so that we can all look at it together?
Yeah, I'm thinking, I'm, I'm starting to work with an organization right now and it's exactly that. It's a relatively new organization. They've got, the founder has some great ideas about what they wanna do. They're doing stuff already, but they haven't had a chance to expand things.
And this. By doing one of these processes, theory of change, logic model, impact map, whatever you wanna call it. I think one of the biggest benefits will be to get a lot of the stuff that's in his head in other staff, staff, people's heads, maybe in board, if the board ends up being involved and get it out so that everybody can look at it and say, do we actually agree?
On this picture of what we're, what we're trying to do together.
Erin: Yeah. And I think it's, I mean that's like so powerful to be able to do that and just to make sure that everybody's on the same page and it's like the cornerstone of doing strategic planning cuz you never wanna get super far into a process and then be like, oh, we're not all on the same page at all.
But it's also probably hard. And you, I'd love to hear your thoughts on this like, To get people sometimes to commit, especially especially a founder or especially organizations that are just super energized about things, to picking a path. Because a lot of the time, They wanna do everything.
And I'm like, we create a theory of change so that they understand that they, they got, they start to see like the, the through line between like the work that they're doing and the outcome and, and the the vision that they're trying to achieve and outcomes. But it also helps them to see things like, oh, we can't, if we do like a thousand different things, we can't actually be super effective at any of them.
Carol: Yeah, I literally said this yesterday. I was like, I have yet to meet a nonprofit staff, person, leader, board member, executive director, who did not have enough ideas. Yeah. Yep. There is always an abundance of ideas, different directions, different tactics, different strategies, all to move towards the same vision.
But what are the ones that you are gonna choose? What are the ones that you are really gonna deepen and get good at? What's within your core competencies and it's, it's hard to make those decisions, especially as a group, but I think that's, that's a part of what these, these kinds of processes can help with as well to, to set some priorities and refine that.
And I, I appreciated what you said about the theory of change. Also being also mapping the wider context that the organization is in, because the ones that I have seen have been a little bit in a vacuum. So I'd love for you to say a little bit more about what that looks like and the benefits of doing that.
Erin: Yeah. I am so grateful that you asked that question too, cuz I love talking about it. It's, I look at , I think that when. Again, that helps them to narrow some of their focus when we start to look at the broader picture and be like, well, what are, what is the lane that you're playing in this?
And what is, what is also the lane that your partners are playing in? Because it should likely be a little bit different than what they're playing in. And so I think I love the tagline for this podcast, like how not to become a martyr to the cause. Because I think that a lot of people look at it like, oh, we have to do everything.
We have to do everything under the sun in order to be able to like tackle X, Y, z, whatever, whatever their, their cause actually is. And it's, I think, can be really liberating for organizations to see that it's, it's not incumbent upon them to fix everything. that they actually have partners who are gonna be doing similar work and in this, and in that are on a similar journey, but aren't necessarily that their work is complementary to, to theirs.
What I also think is super important about that part of things too, is I like to help organizations really understand that they're start to break up with this idea around, White supremacy culture and like how that gets like enacted within organizations, which is so much rooted in, oftentimes you see that kinda individualism, which can play out like within the internal culture of an organization or for the organization themselves too.
like, oh, we're on it, on our own. We're just doing it, we're just charging forth and we're by ourselves in this. And I help them to start to break up with that idea that they have to do it all by themselves. And that they are like the center of all of that. So it's, there's a couple of different reasons why I, why I help them see that bigger picture.
But a lot of it is, starting to shift this narrative around like any one organization is, is. Going to create the change that they actually do need collaboration in order to be able to bring about these things. And we're talking about wicked problems, right? Like we're these, or like, these are like things that nobody solves on their own.
And to be able to even try to say that they could, develops that hero complex that I think is, so detrimental within our sector because we don't want people out there just being like, like pomp, his assholes like thinking that, that like, they're the only reason why change create, like happens.
No, it actually does. It requires many, many different people working towards the same goal, coming at a, from a bunch of different angles and and we just, yeah, we don't want that to be. We wanna start to shift towards more collaboration and less of this individualism, is one of the things that I try to help organizations do.
Carol: Yeah. Helping them see how they can be complementary to the other organizations that are in the same space as them. Not competing for the same ground but, but working together to, to solve the problem. As you say, they're, they're. Most of these problems that organizations are working on are huge and complex.
And, and yeah, the hero is probably the positive version of Martyr. And both of them, I, I, I mean, from my point of view or, or from my experience, it's rare. and their exceptions, but it's rarely out of a sense of it's gotta be all mine. But there is this like, it's all on my shoulders feeling.
And it's like, no, it's not. I. You're one person, you're one organization. You're at one time in a whole movement of people, sector, what, whatever, term you want to use, that you're part of this larger ecosystem that's working towards that vision with you. And if you can see that, you can take a deep breath, relax a little bit, and focus on what you do best.
Erin: Yeah, when I've done this work, cuz I've done theory of change obviously as part of like strategic planning processes and things like that when I've done this also with , like I've gone in and into like teach younger, students and like college students talking about things like how do we do, how do we start to shift our practices so that we can.
What did I call it before? It was like conscientious consulting, I think is how I talked about it. Like how do we shift our business practices, to be more, I don't know, probably inclusive jest, et cetera, like something of that nature. But , I think what I've, what I've heard from a lot of folks when they reach out to me, they're like, oh, I just wanna do what you do in the world, and how do we, how do I do this?
, and I'm like, okay, one. It's taken me a decade to get to this place. there's no, there's no quick fix, there's no silver bullet here to just kinda like do this work. And so much of what I've, how I've done this work is just so, like, it's just developed organically in a, in a way that's really unique to who I am, but it's, I think a lot of people are so, they have such an appetite to go out and, and be those kinds of change makers and they don't necessarily have.
They don't have the grounding yet to understand a lot of the things we just said, like that we don't do this, that, that it's, that we do, they don't realize that they can't do it on their own. They don't realize that they can't like that it's all focused on them.
So like, for instance, I've seen I've done a bunch of, I also judged a bunch of pitch competitions before. I don't know if you've done that before. It's super fun. But I just hear like these, these students who are just like coming at these things from a place where which they're so amazing, I should say that before I dive into this, but, but they're coming at it from such a narrow perspective of like, I'm gonna solve this problem, I'm gonna do it this way.
And they haven't necessarily thought about it from this broader perspective of like, you're going perhaps into like a community to try to solve this problem. Does that community even exist? Want you to solve this problem? Like, or is that really the solution? That's,
Carol: Is that the problem that they want you to solve?
Right. Have you talked to them? Yeah. What are their perspectives? What are their priorities? Yeah.
Erin: Yep. Exactly. So like part of like the theory of change for me too is just like helping them to, for like. Especially if we're, they're doing it on an individual level to kinda like to interrogate that a bit.
Like where, what are your motivations for trying to, to be quite unquote like a changemaker in the world? Like what is your motivation for trying to do this work and how do you get, and if it's really like once you've like tested it a little bit for yourself and like put it through the ringer and you come back to it and you're like, yep, this is still what I want to do.
, then how do you start to build around that so that it actually, so that it has some more teeth to it, so that it actually has so that it makes sense in the broader context of what you're trying to do. And is that, and have you really taken a closer look at what the community wants too?
That's, so those are some of the, the conversations I have with, I mean, with organizations, but also with individuals too, who are trying to go out there and figure out what their place is in the world.
Carol: Yeah, and it could be, I've heard career advice framed in the, in the point of view of saying, don't think about what you wanna do, but think about what problem you wanna solve in the world.
And so that could be a starting point, but at the same time, it's, what does the community want? What does the community need? What, what are their priorities? And then who's already doing work that you. Want to do and how can you get on their bandwagon first before you create your own bandwagon?
Erin: Right, right. Because a lot of people come at something without really a depth of understanding. And I, I mean, and I'll say that, like for myself too, when I first started doing food systems consulting, I remember, I'd had training in that and I had been so excited to go out and like, Do something.
And I worked with food pantries and things like that, and I was like, okay, well I'm gonna help. Like of course I sound like such a douche bag in younger me, what I mean?
Carol: We'll forgive your younger self
Erin: Okay. Yeah. We'll forgive the younger me, but I was just like I was, I did my master's degree at a time when obesity was like the big thing and I was like, oh, well we've got to like help.
I have to help people who are food insecure eat better. And like nowadays I'm just like, they have to eat healthier. I'm gonna help them, access local food and things like that. And now I look back and I'm like, Oh, I just didn't understand the systems level issues that were at play here.
Like, it's not that people can't access good food or, or I mean, well, yes, they can't access good food for a lot of different reasons, but it's not because they can't do it for whatever X, Y, Z. It's not because they're making that choices or they don't choices don't want to
Carol: do it, which I think is somehow at times how it's framed.
Erin: Exactly. It's like, oh, we actually have really. Bad policies in our, in, that are preventing people from being able to actually access food. We don't, people pay people living wages. We don't do X, Y, Z. And so it took me like a really long time to start to understand that like whenever I saw a problem on the surface, I.
What do I mean? That there was a whole like iceberg below that of like reasons why that problem was presenting the way that it was, and that like, if I didn't start to understand the depth of it, I was not going to be able to like even start to make a, an impact like even the smallest impact or difference on that.
And I think, and so that's why I, I, I always. I've, I've started to really understand the complexity of those kinds of things much more in depth. And I help my clients do that, and I help young people start to do that too, because I'm like, we can solve like a surface level problem, but if we start solve that surface level problem, who's to say that that's not going to give rise to a bunch of other problems down the road because we're not actually getting at the root cause of anything.
Carol: Yeah. And I think that's where processes like mapping out a theory of change can, it basically helps you start mapping out that iceberg. Yeah. What are all the factors that aren't as obvious? And what are all the assumptions built in? What are the things that we're not, not seeing on the surface that could help really make a different or more impactful Strategy to, to address, to address those wider concerns.
And I, I mean, I feel like there's sometimes in the sector a little bit of a false dichotomy between, we're gonna help the person in their, their, their immediate need versus the longer term policy, systemic thing. And to me, we need to do both. It doesn't have to be an either or. Some people will be drawn to one, some people will be drawn to the other.
And, and both. move, move things forward. Yeah. And make, make things more positive for people.
Erin: Yeah. Oh, I love those kinds of conversations we have with organizations though, like that depth of just starting to dive into it and starting to understand what is really like the thing here.
Like what are we trying to do? And I'm trying to think of a good example to share that wouldn't violate confidentiality at the moment, but like cuz I really, cuz I would love to be able to illustrate some of this, but.
Carol: Yeah, cuz it can be, I think that's what keeps people away from these kinds of processes cuz it sounds so esoteric and it's like, wow, we've got, we've got immediate, urgent work to do.
Why would we wanna buy that? We're going through a process
Erin: like this. Right, exactly. Like and kind. It's heady and it's just very, it can feel really abstract for people who like things to be a little bit more concrete. But I'll, like, I did a retreat with an organization and who works on it. Who does harm reduction work?
So, helping folks literally by, handing out clean syringes and things like that and does a whole lot of other things as well. But what it boiled down to as we were doing the retreat was that, One, we had to tackle stigma, in order to be able to like, to help, like the big picture is to reduce overdose deaths, right?
Like, and to give people everything that they need in order to live full, happy, meaningful lives ? And as we drill down more and more and more into that, it was like, oh, radical love. Is actually at the core of this. Mm-hmm. What do I mean? Like we actually have to figure out how to amplify radical love for everyone?
And like, and I give myself goosebumps thinking about that. Like it's when you start to delve into that and it's, and of course there's like, there's like a gazillion more layers of which, that, that come as part of that framework, but , it's. Or how do I do it ? Part of it is like, how do we infuse that radical love into, into the work itself?
Because that's such, that is like a key to being able to actually move forward with things. And to create and to actually transform our society and to one where we really like, where people who do use drugs are actually, they are treated as whole human beings worthy of respect and deserving of love.
And so, for me, like I wanna get down to that level with my, with my organizations and like, so that we can start to say, now how do we operationalize that? How do we operationalize radical love? Because if we can start to figure out how to do that and to put that into place, then we will really be able to, to do unbelievable, amazing things.
And I don't think that there's a lot of them. Like you were saying before, like for a lot of people to try to get to that place, they're just like, what is she talking about? What do I mean? Like what, what are you even talking about Erin? And some people just do not come along that journey with me always.
But once if they can, and if they do, if they can stick with it long enough, they'll be able to see something really, really powerful reflected in the final product. And they will have, just by having asked those questions of themselves, they are going to be a stronger organization for that.
Carol: Yeah, I mean, I can imagine how that. Could show up in so many different aspects of the organization, their culture, how they're treating each other day to day, all of that. If they're centering that, that, radical love and, and really putting that at the, at the center, then it ripples out in a, in lots of, lots of different ways.
Yeah. That's powerful. Yeah, for sure. Aspirational, definitely. So in previous episodes, I've asked a random icebreaker question at the end, and I am, I'm changing things up a little bit. Going forward and just one gonna ask each guest what permission slip would they give to nonprofit leaders, or what would they invite them to consider as they work to cultivate a healthy organizational culture?
So what would yours be? Either a permission slip or an invitation towards, I guess, that radical love that we're talking about. Yeah.
Erin: I mean,
I would want them to have a permission slip, I guess, to take the time out to really do that work, especially with their staff, with their stakeholders, to really ask themselves those kinds of questions because I think that a lot of leaders. And, their staff for sure too, like to lose sight of the mission work in the day-to-day.
They go from task to task. They never pick their head up and get to look at the bigger picture, the, the, the real, the big vision that they're working towards. And so giving themselves an opportunity just to reconnect to that periodically, I think would be transformative. In so many different ways, and then figuring out how to infuse some of that magic, like into, into more of the day-to-day too.
So like how do you keep that, how do you continue to keep that the reason why everybody got into this work in the first place, like alive and front and center for people. I mean, if they can do that, that'll be amazing.
Carol: Yeah, so they can keep that high from the retreat, the enthusiasm and bring it and figure out ways.
It can't, it can't just be a wish. You have to think about what are the different ways that you're actually going to keep bringing us back to our why.
Erin: Yeah, exactly.
Carol: So how can people find you and be
Erin: in touch? Yeah, people can find email@example.com and I also have my own podcast that you're gonna be on, Carol, I'm so excited, called Rise and Ruse Conversations for those who give a damn.
And folks can, probably the easiest way to find that is to just go to Instagram and type in at Rise and Ruse. And so just follow me. I would love to be able to Yeah, connect with anybody and if you go to my website, you can find my contact information and all that jazz too.
Carol: All right. Well, thank you so much.
Thank you, Erin. I really appreciated the conversation.
Erin: Thank you so much too. This was a really fun opportunity and yeah, and I hope that it'll be interesting for folks.
Carol: Thank you for listening to this episode. I really appreciate the time you spend with me and my guests. You can find out how to connect with Erin, her full bio, the full transcript of our conversation, as well as any links and resources mentioned during the show in the show notes at missionimpactpodcast.com/shownotes. I want to thank Isabelle Strauss-Riggs for her support in editing and production as well as Cindy Rivera Grazer of 100 Ninjas for her production support.
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I am Carol Hamilton, nonprofit consultant and podcast host. My passion is helping organizations cultivate healthy, inclusive cultures that live their values, fostering learning, creativity and results. Find me at Grace Social Sector Consulting and download free resources.
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